a. You may be eligible for a refund if you meet one of the following criteria:

You have been charged for a purchase that you did not authorize.

You have encountered technical issues with the product that prevent you from using it.

You are dissatisfied with the quality of the product and have valid reasons for requesting a refund.

b. Refund eligibility may vary depending on the type of product purchased (e.g., single purchase, subscription, bundle). Please refer to the specific terms applicable to your purchase.

a. To request a refund, please contact us at info@pickgraph.com within 30 days of the purchase date.

b. In your refund request, please provide the following information:

1. Your name and contact information

2. Order number or transaction ID

3. Reason for the refund request

4. Any relevant details or documentation supporting your request

5. Refund Process

a. Once we receive your refund request, we will review it and determine your eligibility for a refund.

b. If your refund request is approved, we will process the refund to the original payment method used for the purchase within a reasonable timeframe.

c. Refunds may take30 days to be reflected in your account, depending on your payment provider's processing time.

a. Some products or services may not be eligible for refunds, including but not limited to:

1. Digital products that have been downloaded or accessed

2. Subscription fees for services already rendered

3. Customized or personalized products

Contact Us

If you have any questions or concerns about this Refund Policy or your refund request, please contact us at info@pickgraph.com.

By making a purchase on the Service, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.